Support

We're a small team and we reply personally. If something is not working or you need help getting set up, reach out and we'll get back to you quickly.

Email support

support@attesta.co.nz

We aim to reply within one business day for account and product support.

Privacy, legal, or data requests

Email us if you need access, correction, deletion, export, security, or legal assistance.

Include the business name, account email, request type, and enough detail for us to verify and route the request.

Legal pages

Review our public legal information before using Attesta with customer data.

Common questions

  • How do I connect Google? Go to Dashboard → Settings → Google Business Profile and follow the prompts.
  • How do I send a review request? Add a customer in Dashboard → Customers, then click Send review request.
  • Can I cancel anytime? Yes - cancel from Settings → Billing. No lock-in.
  • What counts as a message? Each email review request or reminder sent to a customer counts as one message.
  • Who is responsible for customer consent? The business using Attesta is responsible for having the right to contact each customer. Attesta provides opt-out tools to help.
  • Can I request deletion of account data? Yes - email support with the business name and account email so we can verify and process the request.